Data Privacy & User Agreement

Privacy Notice: Service Users

It is important to us that you understand and are happy with how we use your information. Please take time to read this Privacy Notice in full.

Data Subjects

Are people like you, who use the services we provide.

What we do with your personal data?

We use your personal data to help us provide the services you ask for. We can do this because we have a legitimate interest in knowing who requests our services in order to provide them.

Your right to withdraw consent at any time

You can tell us that you no longer wish us to use your data in this way and, if you do, we must stop using it as soon as is reasonably practical. This will mean that we will no longer be in a position to provide our services to you.

Your right to require the erasure of your data (right to be forgotten)

If you no longer wish us to have or use your data you can tell us to remove your data completely from our records and we must do so as soon as is reasonably practical.

Who gets to see your personal data?

We only share your personal data with other people when it is necessary to do so in order for us to be able to deliver the services we offer; for instance, the vendors of the goods you are requesting and the doctor or pharmacy who we are collecting medications from on your behalf and anyone else who we have to share your data with in order to provide the services you requested. We do not share your data with anyone else.

How long do we keep your personal data?

We only keep your personal data for the duration that we will be providing our services for.

The existence of each of your rights

Under the General Data Protection Regulation you have the following rights:
a) to be told about what data we have, how and what we use it for, and who we share it with (as we are doing in this Privacy Notice);
b) to be given access to your personal data;
c) to have any errors corrected or incomplete data completed;
d) to stop us using your data if you think our use is unjustified or the data are inaccurate.

Your legal obligation

You are under no legal obligation to give us your personal data if you do not wish to but that will mean we won’t be able to provide any services to you.

The existence of automated decision making, including profiling

The Group does not use computers to analyse your data in order to make computer decisions about what services we provide for you.

The right to complain to the UK Information Commissioner’s Office:

If you are dissatisfied with the way that The Group is collecting, holding, processing and using your personal data you are entitled to complain to the Information Commission.

Identity and contact details of the controller

The Group’s Data Controller is the Bourton Community Support Group
The Controller can be contacted via e-mail:

Data Privacy and User Agreement

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